How to Fix [pii_email_cbd448bbd34c985e423c] in Microsoft Outlook

This is a common Outlook error and can be fixed easily in few simple steps. So, if you have also encountered this error while opening Outlook then read the below article to the end to find all the possible methods to fix this error. Stay tuned!!

What is [pii_email_cbd448bbd34c985e423c] ?

The [pii_email_cbd448bbd34c985e423c] is an error code that is displayed by Microsoft Outlook when it encounters a technical error. It is not a virus or malware.

In other words, the [pii_email_cbd448bbd34c985e423c] error code simply states that there is some technical issue and kindly fix it to use the functionality of the email system.

There can be many reasons for this error. Let us see a few of them understand the causes so that you can avoid them in the future.

What are the reasons for [pii_email_cbd448bbd34c985e423c] error?

Here are few legitimate reasons for the [pii_email_cbd448bbd34c985e423c] Microsoft Outlook error:

1: Problem while installing: This is the one of the most common cause for this error. You may encounter the [pii_email_cbd448bbd34c985e423c] error if do any mistake in the installation process due to which some files get corrupted.

2: Using multiple accounts in one Outlook application: You can encounter the [pii_email_cbd448bbd34c985e423c] error if you use multiple accounts in the same Outlook application. In other words the frequent log in and log out process can lead the application to throw this error.

3: Interaction with other apps: You can also face this error if the Outlook application clashes with the other email applications.

4: Outdated software: You may encounter the error [pii_email_cbd448bbd34c985e423c] if you have an outdated outlook application.

5: Cookies and cache: Large cookie and cache files can also be the reason for this Microsoft Outlook error

How to fix the [pii_email_cbd448bbd34c985e423c] error code:

I know how irritating and annoying it gets when you are not able to access your important emails because of some error. So, here are a few of the possible methods to fix the [pii_email_cbd448bbd34c985e423c] Microsoft outlook error.

#1 Repair the corrupted files: 

Most of the time the users face this error because of some files that get corrupted during installation. So to fix this error you can either repair the corrupted files or uninstall and reinstall the Microsoft Outlook application.

Just tap on the Microsoft Outlook application and look at the top you will find two options repair and uninstall. Click on repair, to repair the corrupted installation files. If you want to uninstall then just click on the uninstall button.

Also, it is recommended to go for the second option i.e. uninstall because it has more probability of fixing the error.

#2 Clear cookies and caches:

A lot of users reported that the [pii_email_cbd448bbd34c985e423c] error was resolved after deleting the cache and cookie files. Also, it is one of the most common solutions to fix any error.

But before you delete the caches and cookies note that you will lose all the data and the saved passwords. Here are the steps to do it:

  • If you are using the chrome browser top use Outlook. Open your browser and go to the settings.
  • Click on privacy and security and click on clear browsing data
  • Select the time range as all time and uncheck the browsing history option and click on the clear data button.

This will clear all the cache and cookie data from your browser. Now restart your computer and check if the error persists.

#3 Delete unwanted and files and emails:

Another method to fix the [pii_email_cbd448bbd34c985e423c] Microsoft Outlook error is to avoid clicking on the fishy or spam email links. Because those emails can contain certain commands that might interfere with the proper functioning of the email system.

So, if you encounter such emails in your inbox or spam folder then delete them. Also, keep check of your inbox to avoid these fishy emails in future

#4 Check your antivirus:

In most cases, the antivirus installed on the system interferes with the Microsoft Outlook application and thus leading to the [pii_email_cbd448bbd34c985e423c] error.

So, another method that your can try to fix this error is to temporarily disable the antivirus installed on your system and run the Microsoft application. If the application does not throw any error that means the antivirus was blocking the functionality of the application because of which it was throwing the error.

To fix it just add the Microsoft application to the firewall exception list of your antivirus

#5 Update your Microsoft Outlook application:

A lot of users reported that the error [pii_email_cbd448bbd34c985e423c] was fixed after updating the Microsoft Outlook application. So, check if your Outlook application is up to date. If not try updating the application to the latest version.

If you already have the latest version of the application then uninstall Outlook and reinstall the latest version.

#6 Use Microsoft Outlook application in the browser:

This isn’t a solution but if you have important work to do and your Microsoft Outlook application is throwing errors. Then you one thing that you can do is open your Outlook account on the browser.

After your work is complete you can apply the above methods to fix the error on your Microsoft Outlook application


Thus in the above article, we have successfully discussed what is Microsoft Outlook error [pii_email_cbd448bbd34c985e423c]. We also discussed its causes and the possible methods to fix the error.

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